What If An Online Casino Closed My Account? Tips To Unblock Your Profile

One of the issues that players don’t want to stumble upon is the following: online casino closed my account. But, unfortunately, this problem takes place sometimes. And it’s important to understand how to prevent the following situation and how to behave when it happens. Here we go!

Casino Closed Account

When the casino closes your account, you can find it out via several methods:

How Do I Know My Account Was Frozen?

you are notified via an email and can usually find the reason in the message;
when you try to enter your profile, you can see the text that states that it’s frozen.

At any rate, as soon as you can’t enter the site, it’s time to solve the problem.

Why Casinos Can Block Accounts of Players

Don’t know why your casino account is disabled? Well, there are several reasons for that. And if you learn about these reasons today, you can prevent these problems tomorrow. Let’s find out the most common reasons for this issue!

❌Wrong password or login	Don’t remember your username or a password? Don’t go on providing the wrong details in an attempt to remember it. How to reset a casino account? Use the ‘Forgot your password’ option or contact the support to enter your account.
📄Violation against Terms	It can be various violations like trying to cheat or using software that can damage the site.
💼False personal information	When your details are false and the operator finds out about that, your profile can be frozen.
📌Multiple accounts	It’s prohibited to have several profiles, so if you do, be prepared that one (or even both) can be blocked one day.
✔️Сasino account verification	This measure is always necessary. If you get notifications that verification is required, don’t ignore them.
🔞Your age	Again, it’s a kind of violation against T&C. If you are under 18 (or 21), you can’t have an account.
🎁Bonus abuse	It’s about any ways to cheat when it comes to promotions: providing the wrong date of birth to get a birthday present, getting registered again to get more welcome gifts, etc.
🔎Suspicious activity	If the anti-fraud tool of the casino discovers that you are trying to follow certain schemes when it comes to slots, your profile can be blocked automatically. But if you are just practicing and don’t try to hack the casino, it can be unblocked after you explain the details.

💡Pay attention: you can use this information to understand why you can’t enter the profile. But the only way to find out the reason for your situation is to contact the support.

What to Do if an Online Casino Blocks Your Account

First of all, don’t panic. There can be many reasons for that, and most of them provide a temporary ban, but not permanent. Of course, you worry about the funds on your account and the future games, but the worst-case scenario is not what you need. Just relax and contact the support to find out about your further actions.

What Steps To Take To Unblock My Online Casino Account?

Casino without an account is not a lot of fun, though in most cases you will be able to reach out to the free titles. So here are the steps to avoid the problem and get back on the horse (continue the games): let’s take a look!

Stay calm and remember to be polite with the staff (the support is going to help you, so don’t take your anger out on the team).
Check the Terms and make sure that you don’t violate them.
Analyze your behavior during the last gaming session.
Contact the support, explain the situation, and provide the additional documents/screenshots if necessary.

Now you are aware of the basic rules of behavior at the casino: how to close an account, how to unblock it, and so on. Always read the fine print and be attentive when it comes to gambling!

FAQ

How do I unblock a gambling website?

If the problem is just with the access to the site, turn on the VPN or try to visit the site via another browser. And if it’s a block of your account, you can get in touch with the support to solve this issue.

Can you unban yourself from a casino?

The answer depends on the reason for the profile being blocked. If it’s a mistake and you need, for example, to verify your account, it’s really easy to unban it. But when it’s a self-exclusion option or something serious, it can be impossible.

Be Gamble Aware

Self-exclusion means asking a gambling provider to exclude you from gambling with them for a length of time, usually between six and twelve months but this can be for up to five years for online gambling.

How to delete my casino account?

To do it, you can navigate to your account’s settings or get in touch with the casino’s staff, it depends on the interface and the conditions of the platform you play at.

Can I cancel my Gamstop exclusion?

In order to cancel this limitation, you have to contact Gamstop support and explain the issue. At any rate, you will wait for at least a 24-hour cooling-off period during which the account will remain blocked. But even that doesn’t mean that you can unblock your profile, it depends on the situation.

GAM Stop

A request to self-exclude on GAMSTOP does not trigger an automatic return of withdrawable funds from those companies that you hold accounts with. You will need to contact the company directly. GAMSTOP is not responsible for returning funds.

You will not be able to cancel your self-exclusion until your chosen minimum period has elapsed.

Once your minimum exclusion period has elapsed, you will need to call GAMSTOP to ask for it to be removed otherwise it will remain in place.

Can banks block gambling transactions?

Yes, sometimes these problems take place, though they aren’t very common. If you face it, the money will come back to the casino and you will be able to use an alternative method to withdraw funds.