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The Welcome Offer For New Videoslots Customers
The welcome bonus offered at Videoslots is better than average, with up to €200 of free funds available for new players only.
The Welcome Bonus is only available to newly registered players who make a minimum initial deposit of € 10. In order to receive the maximum of € 200 bonus, you will need to wager an amount equal to 35 times the value of your first initial deposit within 60 calendar days from the date on which the Welcome Bonus option has been activated under the 'My Bonuses' section of your account.
Videoslots promotions are also available for existing customers in the form of the Weekend Booster, which accumulates profits across the week and gives you cash reserves a boost at the weekend - hence the name.
Software Names Featured at the Casino
The next part of our Videoslots review looks at the range of software big names that are found on the casino. This is one of the most important factors for any operator, as a great experience rests upon having a great selection of high-quality gaming software available. The good news for Videoslots users is that the casino certainly delivers in this regard.
Easily found on the website are games created by the biggest names in the industry, such as NetEnt, Play’n Go, Quickfire, Microgaming, Betsoft and Leander games. The casino is really well laid out too, so navigating your way around and finding these titles is a cinch.
The Sign-Up Process for Videoslots
Getting started with Videoslots involves a pretty standard sign up process that requires players to enter their full name, address, mobile number, valid email address and date of birth. This only takes a few moments and with players needing to prove that they’re over 18 (or 21 depending on the law of the land), the next stage is the videoslots verification step.
Documents to prove identity, age and country of origin are required to verify your account which can be supplied on an electronic basis. When this isn’t possible, you will need to send hard copies through the mail to be provided in order for the player to start gambling.
Available Deposit & Withdrawal Methods
Adding funds to your Videoslots casino account is simple and the platform accepts a wide range of traditional and modern payment types. In addition to the methods you would expect like Visa and Mastercard, Videoslots accepts Apple Pay, PayPal, CashtoCode, Citadel, EcoPayz, Euteller, Flexepin and a number of other options.
The withdrawal methods are also numerous, although not quite as plentiful as those available for making a deposit. However, the good news is that Videoslots gives you one free withdrawal per day, after which they charge you £2.50 per transaction.
The Mobile Experience With Videoslots
The casino offers a slick and great-looking gambling experience on mobile, but there is no Videoslots casino app to speak of. That’s because the website runs on the instant-play platform, which means that it’s already set up to work on any mobile or tablet and it’s ideal for customers who like to play on the move.
The fact that the mobile casino experience isn’t app-based also means that you don’t get a watered-down version on the casino, rather you get the same features and games - just on a smaller screen. Though being mobile-optimized means everything looks just as impressive as the full site.
Available Customer Support Options
As a Videoslots casino customer, you get a range of support options to allow you to resolve any technical or account issues with ease. First of all, there’s a live chat option that’s available 24/7 that allows you to get instant resolutions to your problems. There’s also a contact form and you can get in touch with their customer services by email.
In addition to their fairly extensive Frequently Asked Questions section, you can also fill out a form and get a real person to call you back at a convenient time. All in all, there are plenty of customer support options to use, particularly as some casinos only offer email support.
Videoslots Casinos Pros & Cons
There’s no such thing as a perfect casino experience, so here we look at a couple of pros AND cons to consider before using this operator.
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The Final Verdict
All in all, this is a casino that’s very much worth your time, especially if you’re a fan of video slots. The drawbacks are fairly minor and the selection of games is right up there with the best online casinos you’ll find. Their website is very easy on the eye and being on the instant-play platform means that switching between devices does nothing to diminish the experience.
Videoslots casino is one that gets our approval for a whole host of reasons, with their customer support offering being one of them. Some casinos make it quite difficult to make complaints or raise issues, but with Videoslots, you can get through 24/7. Thinking of trying a new casino? Then this one is certainly worth trying.
Reviews
I was able to find casinos offering better bonuses, so I recommend trying another option.
Sometimes there are some problems with the login process
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