Grand Ivy Casino Review – Bonuses, Opinions, Info

Grand Ivy Casino review – bonuses, opinions, info

The Grand Ivy Casino was formed in early 2016 with the aim of creating an online casino that rivals the best in terms of world class games and excellent service. It is managed by a company called White Hat Gaming Limited (Company) who are registered in accordance with Maltese law with the registration number C73232.

The company is licensed by three authorities which are the United Kingdom Gambling Commission (UKGC) with license number #000-052894-R-329546-004, Swedish Gambling Authority, Spelinspektionen (SGA) with license number 18Li7478, and the Malta Gaming Authority (MGA) with licence number MGA/B2C/370/2017.

The casino is popular with many people and has been commended for how easy it is to use the site and navigate around the different sections it has to offer. It has also been lauded as a fair casino that pays out in a timely fashion and doesn’t cause any reason for concern.

The casino can be translated into different languages as follows: English, German (Deutsch), Finnish (Suomi), Swedish (Svenska), Norwegian (Norsk).

If you are registering as a new player then you will be entitled to a Grand Ivy Casino bonus which is available to new players only and can bag you up to €1500 + 100 FS. This bonus is split across three parts however, so pay attention as once you’ve been through a stage you cannot go back to amend any mistakes you may have had.

The welcome bonus works as follows:

18+. New players only. 1 bonus offer per player. Min. deposit €20. Max. bonus bet is €5. Free spins on selected games only and must be used within 10 days. Winnings from free spins credited as bonus funds and capped at €100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to €300 plus 25 free spins on your 1st deposit, 25% match up to €800 plus 50 free spins on your 2nd deposit, and 50% match up to €400 plus 25 free spins on your 3rd deposit. Bonus funds are separate to Cash funds, and are subject to x35 wagering the total bonus money, deposit and free spins. Only bonus funds count towards wagering contribution. Terms apply.

Games wise the casino offers over 500 of them for you to play and most of them are your classic casino games such as blackjack, poker, roulette and baccarat. Categories of games include: slots, table games, poker games, scratch cards, live dealer.

Grand Ivy Casino: Registration

Registration at the casino is fairly straightforward. You will be able to locate a ‘Join’ button on the website and by clicking that you will then be taken to a page where you have to fill in the following details:

• First and Last Name
• Email
• Phone Number
• Gender
• Birth Date

Once you’ve entered this information you will then be taken to a further form where you need to input your address and confirm the country you reside in.

Then you will be taken to a final screen where you will choose the following:

• Username
• Password
• Currency
• Confirmation that you are at least 18 years old and accept the terms and conditions of the casino
• Whether you’d like to receive bonuses, promotions and updates over email.

The website caters for the following currencies:

• CAD (Canadian Dollar)
• EUR (Euro)
• GPB (Great British Pound)
• NOK (Norwegian Krone)
• NZD (New Zealand Dollar)
• SEK (Swedish Krona)
• USD (United States Dollar)

Grand Ivy Casino mobile app

The Grand Ivy Casino app doesn’t appear to have been made yet, but not to worry as you can still access the casino from a mobile desktop on a phone or tablet. Access via these methods is fine and the casino has been optimised so that it looks perfect on these kinds of screens. You will notice that the vast majority of the casino is playable on mobile desktop, although not all, because they are instant play in the main which are easier to transfer between desktop and mobile browsers.

Support at Grand Ivy Casino

Using the support at Grand Ivy Casino is very easy indeed if you are the type of person that loves to use live chat. The live chat option provided is actually accessible 24/7 so you can speak to them anytime but if you’d rather wait a bit for an answer you do also have the option of sending them an email too.

Players have said that when using the live chat function especially, the customer support team answered queries and questions promptly in a friendly, professional, courteous manner which has helped increase their positive feeling towards the brand as a whole.

One negative regarding the support function is that unlike many of its competitors there is no Frequently Asked Questions page for you to look through to find your answer in the first instance. This means you will always need to get in touch with the customer support team, which you can do but not by means of a telephone call.

Pros and Cons

A Grand Ivy Casino review wouldn’t be complete without a list of pros and cons of using the casino: